What skill are students likely to learn first to manage their anger in conflict resolution?

Listening carefully and respectfully is foundational for students when learning to manage their anger in conflict resolution. This skill helps individuals to fully understand the perspectives and feelings of others involved in the conflict, which can reduce frustration and promote empathy. By practicing attentive listening, students learn to validate others' emotions and perspectives before responding, which can help de-escalate anger and prevent misunderstandings.

In conflict situations, emotions can run high, and listening actively can be a key strategy for diffusing tension. When students focus on listening, they are more likely to respond thoughtfully rather than reactively, which is essential for constructive conflict resolution. This skill sets the stage for other important skills, such as problem-solving and assertiveness, by fostering a respectful environment where all parties feel heard and respected.